Ordering Problems

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Ordering Problems

Post  Norrisnator on Tue Feb 21, 2012 8:29 pm

Hey,

I just tried ordering the 2xLP Moving at Breakneck Speed and i have having problem contacting them. It says that i haven't ordered anything, but on my credit card statement it says the opposite.

Thanks,
Joe

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Re: Ordering Problems

Post  Admin on Fri Feb 24, 2012 7:48 pm

Hi Joe,

Sorry to hear about your issue. We have been trying to find out why the vinyl still isn't ready and the response we keep getting is that it will be ready to ship "any day now." Unfortunately it is outside our control at this point. We submitted the art and music files months ago so there's no reason it should be taking this long.

We sincerely apologize to anyone who has either ordered the vinyl and not received it or just been waiting for it to come out. We're doing everything we can to bug the crap out of the forces that be so we'll let you know as soon as we get a confirmation on when it will ship.

If you have placed an order and it showed up on your credit card statement then I would say you will receive your copy as soon as it's available. You might want to contact the company you ordered from just to verify that your order has been submitted but my guess is that they will tell you it's not available yet and will ship as soon as it is.

Again, we're sorry for the delay. We are very much looking forward to having the new album on your turntables as soon as possible and we really appreciate your patience. Thanks.
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Re: Ordering Problems

Post  turntablist on Tue Mar 20, 2012 1:20 pm

Finally! Smile

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Re: Ordering Problems

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